Effective communication between employees and various departments: This course helps to develop successful communication skills and strategies in the modern professional environment, starting from looking at the definition of effective communication in the field of business, the use of appropriate language and tone of voice, methods of communication planning, face-to-face communication and methods of communicating effectively over the phone and listening skills. It aims to develop public relations skills and outstanding service within work environments so that the participant acts efficiently and effectively, enabling him to succeed in positive interaction with his job, colleagues, superiors, subordinates and clients in order to achieve high productivity in his own work tasks and in his interaction with his work team and his organization
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العلاقات العامة